What can you do about unwanted email?
Unsolicited bulk email, aka SPAM. Everyone gets it. Ads for illegal
prescription drugs, pyramid scams, pornography, and online gambling mix
with the barrage of soliciations for cheap mortgages, free products and hot stocks.
Then there's
the scammers phishing for
your login credentials, personal identification information, bank
account and credit card numbers. It seems and IS endless...and growing.
See these statistics from
Commtouch and
Barracuda Networks.
What we do
Email arriving at caspercollege.edu is scrutinized by Real-time Block List filters (RBL's) maintained
by spamhaus.org,
spamcop.net,
NJABL and
BRBL to see if it originated from
an IP address, or was relayed through a mail server, known to be a source of spam.
It is also scanned for viruses, possible malicious content and possible phishing
attempts. If any of these conditions are found then the messages are
either flagged for user discretionary action or if identified as SPAM are
temporarily moved to a quarantine.
Messages making it this far are then run through another email filtering program
which uses a diverse range of tests to identify unsolicited bulk email and offending
messages are deleted.
As of November 2010 the college email gateway servers are receiving around 75,000 messages per day
addressed to caspercollege.edu users. The anti-spam system has been consistently identifying over
90% of these messages as spam with detection rates as high as 98%.
The fact is Casper College is being spammed-to-death
every minute of every hour of every day. The spam that gets through is from sources not yet
included in the RBL's, cannot be identified as SPAM by SpamAssassin or is from a whitelisted address allowed to
bypass spam scanning.
We rarely use keyword filtering because of personal preferences and false positives.
False positives (HAM) are innocent emails that get mistakenly identified as spam. For most
users, missing legitimate email is an order of magnitude worse than receiving spam.
The bigger content filters get the more likely false positives become. Because of this
content filtering is left up to the user to implement with client email filters.
What can you do?
TIPS! Avoiding Spam:
Complete diligence is required to decrease the amount of spam that you
receive. Some estimates are that SPAM accounts for over 90 percent of Internet email
messages being sent these days. This is not something to take lightly.
Here are some common ways to minimize the amount of spam that you get.
- Sharing Your CC Email Address
You must avoid sharing your email address with untrusted people and web sites, especially in
places where it will be posted online and harvested by spammers. Do not use your college
email with Facebook, mySpace or similar social networking sites or with web forms,
newsgroups, guestbooks, surveys, freebie sites and so on,
rather use a throw-away email address (or service).
To do this, sign up for a Hotmail, Yahoo or similar disposable email address and
use it instead of your college email.
- Caution Using Autoreply
A seemingly great feature of email clients is autoreply. While it notifies valid senders
that you're out of communication for a while, it is also pay dirt for the few spammers
who use their real return address in spam because it validates your
email address. If you want avoid spam you should keep your use of autoreply to a
minimum or not at all. If you must use Auto-Reply or vacation rules,
reply only to internal users.
- Be Careful With HTML Encoded Email
GroupWise will not open html images unless you override it. Many spammers
messages come to you in html form and when you open those
emails, images may be requested from their server. A spammer may encode
your email address into the request and when the image is called from their
server it will verify that your email address is a valid one. Your valid email
address to them is worth a premium and
ripe for selling. To avoid this don't allow GroupWise to display images
unless the message is from a trusted source.
- The Unsubscribe Tactic
If you get an email that you didn't sign up for don't try to
unsubscribe with the unsubscribe link. This will only verify
that they have a valid email address for you.
- Don't Buy
If people didn't buy stuff from spammers, the business of spamming would stop.
A 2008 study suggests that spammers are turning a profit despite only getting one
response for every 12.5m e-mails they send. Story at BBC NEWS:
http://news.bbc.co.uk/go/pr/fr/-/1/hi/technology/7719281.stm
- Use GroupWise Junk Mail feature to handle legitimate but unwanted email and SPAM
Setup
GroupWise Junk Mail to move emails with annoying recurring source addresses to
the Junk Mail folder. This generally does not work for most spam.
One use of the junk mail feature that does work for spam is to add an entire spammy domain
ie. yahoo.com, to your junk or block list. If you want to receive email from a user or two at yahoo.com
then add their email addresses to your trust list so they won't be junked or blocked.
Don't forget to check your junk mail folder daily for "ham", email mistaken for spam.
- Use Rules
Setup a keyword rule to delete mail containing
offensive or annoying recurring content.
- Time for a new email address?
If you feel like you're just being spammed to death and you can't tolerance the spam anymore,
for a fresh start your CC email address can be changed.
Conclusion
You'll be wasting your time trying to stop ALL unwanted email. You just can't do it.
Your attitude towards SPAM should be tuned to the "minor annoyance" level. Spammers are
always trying new ways to get their spam through to you so don't make this a
personal crusade.
It looks as though spam is going to be with us for the forseeable future,
so just delete your spam and then move on to a problem that deserves attention.