Internet Explorer Re-login Problem with GroupWise WebAccess

6/22/09

Are you constantly prompted to login while using Internet Explorer and GroupWise WebAccess? It appears to be a new setting in IE7 and IE8 that causes the problem.
Microsoft has made a modification via their Automatic Update service that affects your ability to reliably use the GroupWise WebAccess system from a Windows computer. This seems to be limited to their Internet Explorer web browser versions 7 and 8. Earlier versions do not seem to have this problem.
While using GroupWise WebAccess, the act of changing screens or refreshing your inbox will prompt you to login again. After you re-login, a login screen may keep randomly re-appearing.

Disabling the Smartscreen Filter seems to resolve this problem

  1. Select Tools from the menu bar and then select Internet Options.
  2. Once Internet Options is open, click on the Advanced Options tab.
  3. While in the Advance Options screen, scroll down to the bottom and look for a checked box that is labeled Enable Smartscreen Filter and uncheck this setting.
  4. Click on OK.

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