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New Faculty DoIT Information
This Document
= http://wind.caspercollege.edu/~doit/gw_training/newfacultyinfo.html
DoIT = Department of Information Technology
Kent Brooks
- Director
Brad Cornwell
- Network Coordinator
Network switches, DNS, firewall
David Dutton
- Enterprise Software Coordinator
Form Scanning, Datatel/WebAdvisor
Dallen Griffith
- Enterprise Applications Coordinator
Databases Administration
Donald King
- Enterprise Database Coordinator
Datatel/colleague, imagenow
ツ Nate Long
- Computer Network Technician
Printers, Macs, GroupWise, minor network issues
Shelly Norvell
- Educational Resources Specialist IT
Help Desk, answers calls, questions and keeps track of us
ツ Debbie Price
- Computer Support Technician
Hardware inventory, new computer installations, imaging
ツ Kathy Sanborn
- Computer Software Technician
Software inventory, installation
Dan Straka
- Systems Coordinator
Novell logon, Shared Network Storage, Email
Stewart Walker
- Enterprise System Coordinator
Enterprise System Administration
ツ Donielle Williams
- Computing Coordinator
Desktop Team Lead, troubleshooting
ツ
= Desktop Team, front-end support, most likely to provide on-site support
Contacting DoIT for Support
Email:
helpdesk@caspercollege.edu
Phone: 3648 (doit)
Chat: Add "helpdesk" to your Novell/GroupWise Messenger contacts
Casper College Web Site (CC home page)
http://www.caspercollege.edu
DoIT Home Page
From the CC web site home page, click "Faculty & Staff" > DoIT (Information Technology)
Direct link =
http://www.caspercollege.edu/doit
Help Desk
- Problems can be addresed via phone or email
Team Viewer
- Lets DoIT personnel remote-control your computer
Self-Help, DoIT Computer Help & FAQ's
From the CC home page click "Faculty & Staff" > DoIT (Information Technology) > Computer Help & FAQ (tab) > [CLICK HERE]
Direct link =
http://wind.caspercollege.edu/~doit
Media Services
- Not to be confused with the DoIT, Media Services is a Department within the Educational Resources Division at Casper College working with other divisions and their departments to help ensure technology used in the presentation of instruction is available, functional, and effective.
Audio
Video
Projectors
Smart Boards
Conference Technologies
Most instructional technology used in Classrooms and for Conferences and Special Events
Mike McLemore - x2009
Todd Wykert - x2555
Your Novell Network Login Credentials
Your Username and Password should allow you access to any college services that require authentication
Logging into Lab and Classroom Computers -
You have two logins to get through
The first is the Novell network login; please enter your login credentials to authenticate to the college network.
The second is the local workstation login, the username is "CC" and there's no password, this should already be filled in for you so you can simply click OK here.
Employee Email and Collaboration
Novell GroupWise 8
- @caspercollege.edu
Email
Calendar
Contacts
Peer sharing of:
Email
Calendars
Contacts
Documents
Accessible via:
Desktop Client (Windows, Mac and Linux)
Web browser with
WebAccess
Most
mobile devices
Novell/GroupWise Messenger (chat)
Secure chat between one or more peers
Integrates with the GroupWise desktop clients
GroupWise Message Flow
Messages to and from users within the College's GroupWise system remain internal
Incoming messages to caspercollege.edu from the Internet are scanned by the email security system for threatning content, Viruses and SPAM checking, then, messages are handed off to GroupWise for distribution in the post office
Outgoing messages from GroupWise are handed off to the email security system, scanned for Viruses then relayed outside
All email messages to and from your mailbox are retained for 4 years on the
DATACOVE
appliance
E-mail sent to or from CC is subject to the Wyoming Public Records Act and may be disclosed to third parties.
Student Email
Gmail
- @my.caspercollege.edu
Student Gmail accounts are considered the official means of email communication with students
Messages from "my.caspercollege.edu" are allowed to bypass SPAM scanning to assure delivery
Student email addresses can be looked up from within the GroupWise Address Book
here's how
From the resultant lookup you can create student distribution lists in your GroupWise address book(s)
Demos
GroupWise Desktop Client Demo
Tabs
Home View (panels)
Mailbox
Folder List
Calendar
Many right-click options!
Reading
Replying
Forwarding
Attachments
Composing a new message
Auto-complete (last name first)
Using the GroupWise System Address Book
Distribution Lists (Groups)
Signature (Tools > Options > Environment > Signature (tab))
Junk Mail (Right-click folder for options, message to junk)
Trash Folder behavior
Calendar Basics
Posted items = just for you
Non-posted items = for you + other(s)
Personal Archives
GroupWise Notify
GroupWise 8 CBT
GroupWise Self Help
Windows Client User Guide
GroupWise WebAccess Client Demo
WebAccess is a client for GroupWise that allows anywhere-anytime access to your mailbox with a web browser
Find it ~ from the
CC web site home page
click "Faculty & Staff" > "GroupWise"
Direct address = gw.caspercollege.edu
WebAccess Login Dialogue Box
Mailbox
Reading
Replying
Forwarding
Attachments
Calendar
Some right-click options!
Composing a new message
Attachments
Using the GroupWise System Address Book
Distribution Lists (Groups)
Creating anything new (Pull-down arrow next to "New...")
Options
WebAccess Client User Guide
GroupWise/Novell Messenger
Starting Messenger - (Start > All Programs > GroupWise Messenger)
Login - login using your Novell network login username and password
Click "Add a contact" and start adding the people you might chat with
Messenger Info
Messenger Quick Start
Messenger Training
Messenger Client User Guide
GroupWise Access for Mobile Devices
Mobile Access Overview
Sync Service User Guide - Quick Start
If you wish to use the Novell Data Synchronizer Service with a mobile device, please send a quick note to the Help Desk
GroupWise Message Archives
DATACOVE
- All email messages to and from your mailbox are retained for 4 years