GroupWise Basic Topics

Opening GroupWise

• Double-click the GroupWise icon on your desktop.
• You can also click Start > All Programs > Novell GroupWise > GroupWise.
• If you can't find the GroupWise Client installed you'll have to use GroupWise WebAccess

Logging In

• Generally when launching GroupWise from your office computer you will not be asked for your username or password. Under differering circumstances you may be prompted for your username and/or password.
• Once your user credentials are satisfied, you will be taken to your mailbox.
• If you need to log in to GroupWise as a different user than you logged into the PC with, open My Computer > Winapps on 'Ccmain\App'(S:) > GroupWise > double-click "GroupWise Login Different User". This option will give you a username and password box to fill in. If you find you're doing this often you can drag the "GroupWise Login Different User" icon to your desktop for quicker access.

Changing Your Password

• In the Toolbar click Tools.
• Click Options.
• Double-click the Security icon.
• Click the Password tab.
• Enter your current password, TAB to the next field and enter your new password, repeat.
• Check the box next to "No password required with eDirectory"
• Click OK and Close

Reading Mail

• Select your Mailbox from the Folders List on the left.
• If your folder list does not appear, click View > Folder List.
• The contents of your Mailbox are displayed in the Item List on the right.
• The unread message icon looks like the front of an envelope and subject text is bold.
• Double-click the message to read the contents.

Composing Messages

• Click the Create New Mail button on the toolbar.
• Enter the email addresses for the recipients.
• If the person is an IPFW employee and has a GroupWise account, you can just begin typing their last name in the To field and the rest should suto fill.
• You can also click the Address Book icon and choose the address from one of your address books. For more information, consult the online documentation for the GroupWise Address Book.
• If you know the person's email address, you can just type it out.
• Enter a subject and body.
• If you need to add a tab in the body of the message, you will have to type Ctrl + Tab.
• If you are not ready to send the message, click File > Save Draft. The message will be saved into the Work In Progress folder where you can return to it later.
• Click the Send button.

Email Signature

A signature is a short string of text that is added to the end of email messages you send. It will usually contain your full name, title, phone number, e-mail address, etc.

• To add a signature to your GroupWise email, click Tools > Options > Environment. Click the Signature tab.
• Place a check in the box next to Signature to activate it.
• Type the text you want as a signature in the Signature box.
• Click the signature option you prefer (Automatically add - or - Prompt before adding).
• Click OK and Close.
• VCards

You can have GroupWise automatically add a vCard, or virtual business card, to the end of messages. GroupWise searches the Address Book for your user information and places it at the end of any messages you send. vCards are electronic business cards formatted according to standards set by the Internet Mail Consortium.
• Check the box next to Electronic business card (vCard)
• Click OK and Close.

Sent Mail

• By default, a copy of every message you send shows up in a folder called Sent Items.
• Double-click one of these sent messages to view the message.
• If you see the properties of the message, not the text, click Tools > Options. Double-click Environment. Click the Default Actions tab. Under Sent Items, select Open item.
• You can use the messages in this folder to see if the recipient has opened the message or not. NOTE: this only applies to messages sent to those using IPFW's GroupWise.
• Right-click a message you have sent and choose Properties.
• You can see if the message has been delivered, opened, deleted, etc.
• Because this only works on messages sent to those on GroupWise, the messages you send to off campus addresses, will only say Transferred once they have left our mail system.

Forwarding

• You have two options when forwarding--forward and forward as attachment.
• To see these options, click the down-pointing triangle to the right of the Forward button.
• Be aware that some mail systems block attachments, including messages forwarded as attachments.

Attaching Files

• Create a new mail message.
• Click the Attach (paper clip) button.
• Browse to the location of the file and double-click it.
• The attached file will appear in the attachments pane of the message window.
• You can also drag files into this attachments pane to attach them to the message.

Receiving Attachments

Note: Be suspicious of unknown or unexpected attachments--even when they come from addresses you recognize. The attached file could contain a computer virus.

• You have several options when dealing with attached files.
• You can choose to delete the message if you don't recognize the address it came from or it looks suspicious.
• You can double-click the attachment--this will usually open the file inside the program it was created in.
• If the file is not opened in its corresponding application, click Tools > Options. Double-click Environment and click the Default Actions tab. Under File Attachments, select Open attachment.
• You can single-click the attachment--this will let you view the contents of the file inside the GroupWise message window. This only works with common file formats such as Word, WordPerfect, JPG, GIF, etc.
• You can right-click the attachment and save it to your PC.
• You can drag the attachment to your desktop or other location on your PC.

Deleting Mail

• As with almost everything on the computer, there are several ways to delete messages.
• You can highlight the message by clicking it and then press the delete key on your keyboard.
• You can also right-click the message and choose Delete.
• To select multiple messages, hold down the Shift (sequential) or Ctrl (non-sequential) key while clicking the messages.
• Messages will stay in the trash for 7 days before being purged by the server. NOTE: if the server is running low on space, one of its reclaim measures is to start deleting mail in the trash before 7 days. The trash is NOT a safe place to store messages on a long term basis.