Working with Messages

Changing message subjects

• Sometimes message subjects don't adequately describe what a message contains. GroupWise lets you change the subject of a message to suit your needs.
• If you already have the message open, click the Personalize tab at the top.
• If the message is not open, right-click it and choose Properties. Then click the Personalize tab at the top.
• In the My Subject box, enter the new subject.
• When the message is closed, you will see the new subject.
• If you were to forward or reply to the message, the subject in the forwarded message will revert to what it was originally.

Filters

• Filtering allows you to filter out mail that meets the criteria you specify.
• Say you wanted to find a message you know is in your mailbox and you know it came from your colleague.
• Open your mailbox and look for the dark grey bar just above your message list.
• Look for two intersecting circles on the right.



• Double-click the circles.
• Begin typing your colleague's name in the From field. If they are in your address book, the nane will automatically fill in.
• Click OK and you will see the messages in your mailbox from that person.
• To clear a filter, click the intersecting circles (now blue and yellow) and choose Clear Filter.

Mail Quota

• GroupWise mailboxes are limited to 200MB. This includes items in the Mailbox, Sent Items, Cabinet, Calendar, Trash, etc. and any attachments on these items.
• There is a tool on the right side of the status bar at the bottom of your mailbox window. Click on the text Mailbox Size to open the size information window.



• These are listed on the Mailbox Storage Size Information window.
  • The containers are listed separately so you can archive or delete items from within these containers.
    • NOTE: Because we send and accept appointments via e-mail, items from your calendar may be included in all these containers. To determine where these items are stored, you should add another column to the dialog box. Here's how.
    • Right-click the Subject column heading and select Folder.
    • Although you cannot sort by the folder name, it is helpful in determining the kind of item and where it is being stored.
    • The good news is that you can sort on any of the other columns by clicking on the column heading.
  • To send an item to the Archive or the Trash, single click on the item and click the Archive - or - Delete button to the right.
  • Select consecutive messages by holding down Shift and clicking the first and last message.
  • Select non-consecutive messages by holding down Ctrl and clicking each message.

  

• When you are done checking your mailbox size, simply click the Close button.

Junk Mail Handler

• The GroupWise Junk Mail Handling feature lets you automatically oust your unwanted Internet email out of your inbox.
• To make it work, you need some junk mail to start with (like THAT's going to be a problem!), and the junk mail needs to come from an Internet address (dont most of them?). Right-click on the piece of mail. Youll see a drop-down list that includes an option for Junk Mail. Click the arrow, and youll see a few more options.
• If you choose Junk sender, all future email items from that email address will be delivered to your Junk Mail folder. Automatically. You'll never again see them in your inbox.
• But wait! There's more! Take a short break from your celebration to notice the next option: Block sender. If you choose that option, no more email items from that address will be delivered to your mailbox. That's right: none. Ever. (Resume celebrating.)
• Whew! Caught your breath yet? Then you might wonder what to do with the Junk Mail folder. If you're worried that you might accidentally junk something you actually want to read, go in occasionally and peruse the contents. But watch out: your Junk Mail folder can hold as many as 1000 messages. (After that, they start dropping off.) You can see how many items are in the folder with a simple glance.
• To avoid jamming up your GroupWise, you can specify that all junk mail get sent to your trash after a certain period of time. Here's how:
• Under Actions on the toolbar, select Junk Mail, then Junk Mail Handling. On the Settings tab, under Junk Mail Handling, check the box to automatically delete items, then specify the number of days you'll tolerate junk mail in the folder. After that, theyll be put in the trash can and hauled out to the curb without any further attention on your part.
• This information can be used in conjunction with the GroupWise spam filter to eliminate even more unwanted messages.

From Novell Coolsolutions.

Wireless Access Protocol

• If you have wireless Web access on your PDA or cell phone, you can read/send GroupWise mail, check appointments and tasks from that device. To access GroupWise directly, go to the following address: http://gw.caspercollege.edu/.